AlphaCX is a software company that provides a range of cloud-based marketing and sales software Solutions. AlphaCX is a lifetime deal provider at AppSumo.com.
AlphaCX Plan & Feature
- You must activate your license within 60 days of purchase
- Only for new AlphaCX users who do not have existing accounts
- No codes, no stacking—just choose the plan that’s right for you
- Lifetime access to AlphaCX
- GDPR compliant
- All future Alpha Plan updates
- Ability to upgrade or downgrade between 3 license tiers
What is AlphaCX?
The AlphaCX tool is designed to help support teams scale their customer support and improve turnaround time across multiple channels. The platform integrates with CRM and ticketing systems to provide a central hub for managing customer interactions. As a result, support teams can more efficiently manage customer inquiries and complaints, as well as keep track of customer satisfaction ratings.
Thisincreases customer loyalty and improves overall customer engagement.
Why AlphaCX is important for you?
AlphaCX is an omnichannel communication platform that can scale up your customer support. Engage with customers from any channel in one inbox powered by built-in automations and integrations, creating your own knowledge base for customers and generating custom reports to track analytics. With AlphaCX, your customer support team can focus on their most important task: providing quality support to your customers.
AlphaCX Overview:
AlphaCX is an omnichannel communication platform that can help you scale up your customer support, minus the extra workload. Whether you’re handling queries via email, social media, or messenger, AlphaCX lets you engage with customers across channels with one inbox. Connect to Facebook, Instagram, Twitter, and WhatsApp, or embed a live chat widget on your website to stay connected with your customers.
Plus, you’ll be able to leverage third-party integrations and streamline all of your support processes at scale. Engage with your customers via email, messenger, social media, and an embeddable live chat widget.
AlphaCX lets you manage Service Level Agreements (SLAs) with built-in automation tools, so you can trust your customers. Automate SLAs using custom parameters or deadlines to improve your turnaround time and overall quality of support.
Want a quicker way to respond to feedback? Create email and SMS templates with dynamic placeholders for customer info. You can even automatically send notifications and escalations to team members, ensuring that tickets are handled ASAP.
Save time delivering quality customer support with automated SLAs and ticket settings. AlphaCX lets you create your own knowledge base to answer customer queries and reduce workload for your support team. You can easily publish articles with helpful info on your products or services, as well as cover essential FAQs. This resource can help customers resolve loads of smaller issues, which frees up your team to focus on more complicated tickets. Create a knowledge base that empowers customers and minimizes workload for your support team. With AlphaCX, it’s easy to export detailed reports that track team productivity and analyze the customer experience. Export
How to Purchase AlphaCX Lifetime Deal AppSumo Deal ($49)
- Visit the AlphaCX AppSumo deal page.
- A pop-up window will appear after a few seconds.
- To get the special perks, simply enter your email in the box.
- Continue with the email address you used for 10% off.
- In the end, you’ll get a $10 AlphaCX discount code.
- Discount (AlphaCX coupon code) offers are only available to new users.